There are many reasons why audio may cut out on an iPhone. The user is unlikely to be able to identify the correct one, so he will have to take various measures in order to eliminate the drawback. What are these measures, this article will tell.
An iPhone that has no sound actually loses most of its functions - it can not be used either as a music player or as a means of communication. Therefore, the user, faced with such a malfunction, is forced to immediately attend to its elimination.
The owner of iPhone does not need to immediately prepare for the worst - for service calls and expensive repairs. If the device is mechanically sound, then the user will most likely be able to solve the problem on his own.
Why did the sound disappear on the iPhone: a description of possible reasons
The reasons why most often the sound of a call or the sound during a conversation disappears on the iPhone can be divided into software and hardware.
Software bugs
Common software causes of audio loss include:
- Unsuccessful jailbreak. Hacking the system can cause a bug in the iOS code.
- Installing unofficial software. From Cydia, you should download only those tweaks that are verified and recommended by the experts of thematic portals.
- Operating system hangs.
- Incorrect iPhone settings.
Hardware problems
Hardware problems that can cause sound to be lost on calls and in dynamics are:
- Fill. Due to the ingress of liquid under the case, the microcircuits of the headphone jack are oxidized. Because of this, the iPhone constantly “thinks” that a headset is connected to it - although the 3.5-jack connector is actually free. From flooding the iPhone, it is better to “treat” in a service center, however, “first aid” to the gadget should be provided with your own hands. Our article tells what to do if the iPhone fell into the water.
- Plugged speaker or headphone input. From this problem, people who prefer to wear an iPhones in pockets are most often affected, without using protective covers. The speaker grid and 3.5-connector are inevitably clogged with small garbage and dust.
- Mechanical dynamics damage. Dynamics breakage - a consequence of physical impact on a mobile device. In this case, the dynamics is required or at least non-working chips. A person who can disassemble the iPhones and owning a soldering paw.
What should I do if the sound disappeared on the iPhone?
An ordinary user can hardly be accurately diagnosed with the cause of the loss of sound. Therefore, there will have to take action aimed at eliminating all sorts of reasons - starting with the simplest.
It is necessary to follow the algorithm:
Step 1. Create a visual examination of the gadget. The reason for the lack of sound can lie "on the surface" and to conclude, for example, in the fact that the speaker is closed with a film or cover.
Step 2. Restart the gadget. As a result, the cache is cleaned, temporary files will be deleted, and IOS will start working again. Using the reboot, it is possible to eliminate such a cause as the hang of the operating system. If, after launching the sound, the sound is still no, you should exclude this reason from the list of possible and move on.
Step 3. Relieve settings. Using this action, you will give all the settings of the mobile device to the initial configuration. Go through the " settings" - " main" - " Reset", click on " to reset all settings", then enter twice Password.
Reset of this type will not lead to deleting user data, so the backup copy before this operation Create not necessarily.
Step 4. Delete applications. Remember which of your actions preceded the loss of sound. Perhaps you installed tweak from Cydia and then immediately discovered the problem? "Make" applications and tweaks that have been loaded lately, restart the device again and check the sound.
Step 5. Make a backup of the data in any way. The next operation will lead to the removal of information on the iPhone.
Step 6. Restore the gadget via DFU mode. Connect the iPhone to the PC cable, open iTunes and enter the "apple" device in DFU MODE. How to start the DFU mode, is told on our website. When the issue of recovery of the gadget appears in Aytyuns, answer it positively.
If none of the above measures worked, there are no software errors - the problem lies at the hardware level. All that the user can do himself in this case is to clean the headphone jack and speaker.
This work must be done with the utmost care! Metal tools (such as a needle) should not be used, otherwise you risk scratching the contacts. Remove dirt from the 3.5 mm connector using a toothpick or a thin cotton swab.
Use a dry brush with soft bristles to remove debris from the speaker.
If the cleaning does not work, you will have to accept the fact that the iPhone needs professional repair.
Where to take the iPhone, on which the sound has disappeared?
A gadget whose warranty period has not expired should be taken to the seller. You can contact not only the specific store where the purchase was made, but also any other branch of the retail network. The smartphone will first go to the diagnostics, which will last a maximum of 20 days. If the diagnosis reveals a factory defect, the buyer will be offered to repair the iPhone, get a similar new device, or take the money.
Unfortunately, the loss of sound is usually the result not of a factory defect, but of the user's careless handling of the device. If the iPhone is flooded or if its speaker is broken due to mechanical impact on the gadget (fall), there will be no warranty repair - the seller will return the broken smartphone to the buyer.
Before going to the seller and demanding a free repair of a defect, an iPhone user should look into the SIM card slot. There is a humidity sensor - if it is red, then you can not count on the seller's assistance. The iPhone is a “drowned” and the warranty no longer applies to it.
After the seller refuses, you will have to carry the iPhone to the service center on your own. The table below contains approximate prices for repairing defects that can lead to loss of sound:
|
iPhone 7 |
iPhone 6 + |
iPhone 6S |
iPhone 6 |
iPhone 5S |
iPhone 4S | |
|
Replace dynamics |
5 900 rub. |
RUB 1,900 |
RUB 3,900 |
1 800 rub. |
1 200 rub. |
1 200 rub. |
|
Replace audio jack |
RUB 3,000 |
1 560 rub. |
RUB 1,900 |
RUB 1,560 |
1200 RUB |
1 200 rub. |
The cost of repairing a gadget after a flood is always determined by the results of diagnostics.
Conclusion
Loss of sound during a call or in iPhone headphones can be the result of both a software error and a technical malfunction of the device. The user will be able to solve any software problem with his own hands - he would only have a PC with iTunes at hand. To fix a physical defect with your own hands, you will need more skill - as well as high-quality spare parts. Therefore, if the user does not have experience working at an Apple service center, it is better for him to contact the masters to replace the speaker or audio jack.
